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Frequently Asked Questions

Answers to common questions about searching, listing, verification, safety, payments, and account support.

AnganStay guidance

Local rental decisions, support, and safety information in one consistent format.

Does AnganStay own or manage the properties?

No. AnganStay is a property listing and discovery platform. Rental agreements, visits, payments, and negotiations happen directly between users unless AnganStay explicitly states otherwise.

What does a 'Verified Property' badge mean?

A Verified Property badge means an AnganStay representative has physically visited that property and checked that the listing materially matches what is advertised. It is shown only on the specific listings that have gone through this visit — not every listing carries it. It does not guarantee ownership, legal title, condition, availability, or transaction success.

Should I pay before visiting a property?

Avoid paying token money, deposits, rent, or inspection fees before independently verifying the property, documents, owner or agent authority, and rental terms.

How do I report a suspicious listing?

Use the Report Listing button on the property page when available. For account, privacy, safety, or general platform concerns, use Listing Safety & Support or contact AnganStay.

How do I list my property?

Create or log in to your account, open Upload Property, add accurate details and clear photos, then submit the listing for review where required.
Still need help? Contact contact@anganstay.com or visit Contact Us.